Business Performance Management | |||
Module 01: Welcome | 00:02:00 | ||
Module 02: Part 1 Introduction and Agenda | 00:03:00 | ||
Module 03: Concepts in Business Performance Management | 00:05:00 | ||
Module 04: The Purpose of Management | 00:08:00 | ||
Module 05: Exercise: Mission and Objectives | 00:04:00 | ||
Module 06: Part 1 Project | 00:01:00 | ||
Module 07: Part 2 Introduction and Agenda | 00:02:00 | ||
Module 08: Management by Objectives | 00:05:00 | ||
Module 09: The Performance Pyramid | 00:03:00 | ||
Module 10: The Balanced Scorecard | 00:05:00 | ||
Module 11: The Lean Philosophy | 00:09:00 | ||
Module 12: Benefits Realisation | 00:08:00 | ||
Module 13: Part 2 Project | 00:01:00 | ||
Module 14: Test your Knowledge 1 | 00:08:00 | ||
Module 15: Part 3 Measuring Managing and Improving Business Performance | 00:07:00 | ||
Module 16: Exercise: Performance Measures | 00:05:00 | ||
Module 17: Analysing Performance Data | 00:05:00 | ||
Module 18: Operational Metrics | 00:03:00 | ||
Module 19: Reporting Performance Data | 00:03:00 | ||
Module 20: Improving Business Performance | 00:10:00 | ||
Module 21: Exercise: More Performance Measures | 00:04:00 | ||
Module 22: Key Learning Points | 00:03:00 | ||
Module 23: Part 3 Project | 00:02:00 | ||
Module 24: Test your Knowledge 2 | 00:09:00 | ||
Module 25: Part 4 Nightingale Care 1 | 00:02:00 | ||
Module 26: Part 4 Nightingale Care Suggested Answer 1 | 00:03:00 | ||
Module 27: Part 4 Nightingale Care 2 | 00:01:00 | ||
Module 28: Part 4 Nightingale Care Suggested Answer 2 | 00:03:00 | ||
Module 29: Part 4 Nightingale Care 3 | 00:01:00 | ||
Module 30: Part 4 Nightingale Care Suggested Answer 3 | 00:02:00 | ||
Module 31: Part 4 Nightingale Care 4 | 00:01:00 | ||
Module 32: Part 4 Nightingale Care Suggested Answer 4 | 00:00:00 |