Basic Data Analysis | |||
Module 01: Introduction | 00:02:00 | ||
Module 02: Agenda and Principles of Process Management | 00:06:00 | ||
Module 03: The Voice of the Process | 00:05:00 | ||
Module 04: Working as One Team for Improvement | 00:04:00 | ||
Module 05: Exercise: The Voice of the Customer | 00:03:00 | ||
Module 06: Tools for Data Analysis | 00:07:00 | ||
Module 07: The Pareto Chart | 00:03:00 | ||
Module 08: The Histogram | 00:03:00 | ||
Module 09: The Run Chart | 00:04:00 | ||
Module 10: Exercise: Presenting Performance Data | 00:05:00 | ||
Module 11: Understanding Variation | 00:06:00 | ||
Module 12: The Control Chart | 00:06:00 | ||
Module 13: Control Chart Example | 00:04:00 | ||
Module 14: Control Chart Special Cases | 00:06:00 | ||
Module 15: Interpreting the Control Chart | 00:10:00 | ||
Module 16: Control Chart Exercise | 00:07:00 | ||
Module 17: Strategies to Deal with Variation | 00:06:00 | ||
Module 18: Using Data to Drive Improvement | 00:14:00 | ||
Module 19: A Structure for Performance Measurement | 00:06:00 | ||
Module 20: Data Analysis Exercise | 00:06:00 | ||
Module 21: Course Project | 00:03:00 | ||
Module 22: Test your Understanding | 00:17:00 |